Who can make changes to my insurance policy?

In the quote application process, the first person entered in the form will be the “primary insured” and therefore the only one authorized to make changes to the account.

Can I sign up for insurance to begin today?

The soonest effective date you can choose is the following day. As soon as payment is processed, your coverage will go into effect. Don’t worry about not having the Pulse right away – your insurance coverage is not affected. There is a grace period (7 days in CA, 10 days in IL/NJ/OR/PA/VA/WA) before you have to connect the device.

What if I want to cancel?

You can cancel at any time, and we have no fees for terminating a policy. If you are in CA/IL/NJ/OR/PA/WA please give us a call (888.244.1702) Monday through Friday, 6am-6pm Pacific Time. If you are in Virginia, please fill out our online contact form.

What’s electronic delivery? Can I choose to have things mailed to me?

In order to sign up for our insurance, you’ll need to agree to electronic delivery. This means we’ll send your bills and correspondence by email, and your policy documents will be available on your online account. We do not currently have the option for paper billing.

How do you measure miles?

We send you a device that plugs into your car’s on-board diagnostic (OBD-II) port. It securely transmits data through a cell modem to update your account with trip information. No smartphone or Bluetooth pairing is needed.