Currently, per-mile insurance is available in Arizona, California, Illinois, New Jersey, Oregon, Pennsylvania, Virginia, and Washington.
Q n A Category: general
At this time, we’re only able to offer insurance to individuals who are in permanent possession of a vehicle either through ownership (paid for or financed) or a leasing agreement.
In the quote application process, the first person entered in the form will be the “primary insured” and therefore the only one authorized to make changes to the account.
The soonest effective date you can choose is the following day. As soon as payment is processed, your coverage will go into effect. Don’t worry about not having the Pulse right away – your insurance coverage is not affected. There is a grace period (7 days in CA, 10 days in IL/NJ/OR/PA/VA/WA) before you have to connect the device.
No. Most insurance companies will automatically renew your policy unless you request otherwise. Once you have purchased a policy with Metromile, please contact your current insurer to notify them of your request for cancellation.
You can cancel at any time, and we have no fees for terminating a policy. If you are in CA/IL/NJ/OR/PA/WA please give us a call (888.244.1702) Monday through Friday, 6am-6pm Pacific Time. If you are in Virginia, please fill out our online contact form.
In order to sign up for our insurance, you’ll need to agree to electronic delivery. This means we’ll send your bills and correspondence by email, and your policy documents will be available on your online account. We do not currently have the option for paper billing.
Yes, your vehicle may be registered in any state when purchasing a policy with us, but the car should reside permanently at the location listed on your policy. Please keep in mind that if you renew your registration outside the state of residence, the DMV may not accept your out-of-state insurance policy.
We send you a device that plugs into your car’s on-board diagnostic (OBD-II) port. It securely transmits data through a cell modem to update your account with trip information. No smartphone or Bluetooth pairing is needed.
We are unable to insure vehicles on a ridesharing platform (e.g. Uber or Lyft). Our pay-per-mile insurance product is only intended for low-mileage drivers since the bill is based on how much you drive.