No, you can access your data via the online dashboard by logging into your account at www.metromile.com/dashboard. (For insurance customers, all policy documents are available there as well.)
Q n A Category: insurance technology page
No. There is a grace period of 10 days in IL/NJ/OR/PA/VA/WA before you must connect the Pulse. You will not be charged for miles you drive before your effective date or before plugging in the Pulse (during the grace period). In CA, there is a 7 day grace period, and you will not be charged for any miles during this time.
No, the Pulse functions separately from your phone and securely transmits data through a cell modem. All you need to do is plug it in and check for a pulsing red/orange light.
Yes, insurance customers can request a CSV download of their data via the online dashboard.
Yes, our app is currently available for pay-per-mile insurance customers only. To learn more, please visit our insurance page.