In the quote application process, the first person entered in the form will be the “primary insured” and therefore the only one authorized to make changes to the account.
Q n A Category: service page
The soonest effective date you can choose is the following day. As soon as payment is processed, your coverage will go into effect. Don’t worry about not having the Pulse right away – your insurance coverage is not affected. There is a grace period (7 days in CA, 10 days in IL/NJ/OR/PA/VA/WA) before you have to connect the device.
No. Most insurance companies will automatically renew your policy unless you request otherwise. Once you have purchased a policy with Metromile, please contact your current insurer to notify them of your request for cancellation.
You can cancel at any time, and we have no fees for terminating a policy. If you are in CA/IL/NJ/OR/PA/WA please give us a call (888.244.1702) Monday through Friday, 6am-6pm Pacific Time. If you are in Virginia, please fill out our online contact form.
Your billing statements can be accessed on your online dashboard. Click on the billing section to access past bills and update payment information.