If you have questions about your Metromile account or need to file a claim, you’ve come to the right place

Contact Us

Our top rated customer experience advocates are available to answer all your questions Monday – Friday from 7am-6pm (Pacific Time)

call us
Monday – Friday 7am-6pm
(Pacific Time)

email us

mail us
690 Folsom St.
Suite 200

San Francisco, CA 94107
(some people still do this)

File a Claim

Our claims associates are available 24/7 to help you resolve your questions as quickly as possible. All the information you need can be found on our claims page.

Talk to the Community

Get your Metromile app, device, and insurance policy questions answered by our online support community of users like you.