If you have questions about your Metromile account or need to file a claim, you’ve come to the right place
Our top rated customer experience advocates are available to answer all your questions Monday – Friday from 7am-6pm (Pacific Time)
Monday – Friday 7am-6pm
690 Folsom St.
San Francisco, CA 94107
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File a Claim
Our claims associates are available 24/7 to help you resolve your questions as quickly as possible. All the information you need can be found on our claims page.
Talk to the Community
Get your Metromile app, device, and insurance policy questions answered by our online support community of users like you.