An at-fault accident is listed on my quote but I was not-at-fault. What can I do?

Please contact the insurance company who covered you at the time of the accident, and request a “Letter of Experience” confirming the status of the accident as “not-at-fault.” Fill out our online form to get in touch with the Metromile support team and save your quote so that we can update your information (your quote is saved once you reach the application page in the process).