Courtney Welch is a mother of two from Hayward, California, who, during the recent shelter-in-place order and her recent maternity leave, noticed her driving habits changing. She switched to Metromile — and inspired her parents to do so as well! — and has been putting money back into her family’s budget with what she’s saved with Metromile.
How long have you been a Metromile customer, and what inspired you to check us out?
I’ve been with Metromile since April of this year, so about three months. I saw your commercials and thought “that seems like a nifty idea!” You’d be helping the environment, helping fight off the pandemic by sheltering in place, and you’d be saving money by not driving.
This was literally one of the greatest decisions to help with expanding my maternity leave budget.
Was the insurance you had previously different from Metromile?
I was driving a lot, a lot, a lot before COVID-19. I was driving about 40 miles a day round-trip, previously. I had moved farther from my son’s school so my commute was considerably longer.
In the first six weeks of my maternity leave, I only drove about 180 miles in total.
How has your driving changed? Do you think this is your new normal?
I recently got a new job — only about seven miles from my house. I definitely won’t be driving nearly as much as I was previously since I’ll be working remotely for the foreseeable future. My son’s new school is considerably closer to home as well.
Shortly after I switched over to Metromile, my 67-year-old parents did too. They drive even less than I do! They had been paying $250 a month on car insurance for a car that they weren’t using; it was just sitting there collecting dust. They’re on retirement income and want to be mindful about their spending.
My mom had a great conversation with the representative when she signed up and is happy she can speak with a human, and now they have money back in their budget. They only drive to doctor’s appointments and the occasional errand.
Do you use the Metromile app?
Yes, I do! When I financed my car and switched from my previous insurance company, I had to send over my insurance information and coverage details. It was super easy for me to go in and download my proof of insurance card. All of those documents were super easy to find right in the app, to download, and email them over.
I think the budget tracker (trip tracker) is such a cool feature, too. I don’t go to the gas station as often anymore, but it’s nice to have just in case you might forget how much you have left in your tank.
I’m also glad the diagnostic portal is there just to let me know if and when something might be going on.
Do you have any feedback for us?
Thank you for existing. My next goal is to get a larger car since I have a larger family.
With Metromile, I have the ability to track and control how much I’m spending because I’m paying per mile. I can put more money towards a new vehicle since I’m not spending so much on insurance. That frees up my budget for other things like diapers!