Owning a car is expensive. Between car maintenance, insurance costs, gas, and countless parking tickets (Just us? Oh, okay), it all adds up – quickly. But you know what also adds up quickly? Savings. Here at Metromile, we’re all about saving money on your most expensive, money-wasting bills *ahem traditional car insurance ahem*. Every day we strive to bring you savings on your car insurance, and today we’re giving you our best tips on saving money at the pump.
Spoiler alert: we’re also letting you in on the best ways to utilize your Metromile app to save on gas.
How to Save Money On Gas
Turn off the engine. If you’re picking someone up, turn off the engine while you wait for them. The same thing goes if you’re stuck in traffic and haven’t moved in a few minutes, or you’re waiting at a drive-thru. You’d be surprised at how far you can stretch a tank of gas just by being cognizant of how long you’re idling the engine. Idling is both a major waste of gasoline and a top contributor to pollution in the atmosphere. By turning your engine off, it’s a win-win for both your wallet and the environment!
Use the Metromile app to track your routes. If there’s a particular route you drive daily or weekly, check out your past trips in the Metromile app to see if there’s a faster or more efficient route to take. Even if it’s only by a little bit, every mile counts – and a mile saved is a mile earned!
Figure out the best way to pay. Many gas stations advertise a cheaper price per gallon if you pay with cash. This is because it costs the station less to process a cash transaction and they want to encourage more people to pay with cash instead of cards. Depending on how much gas you’re getting, you may end up saving a few dollars per fill-up if you pay with ca$h money!
Don’t drive aggressively. Aggressive driving (rapid acceleration, high cruising speed, and braking sharply rather than coasting) is by far the biggest culprit in gas-guzzling. Using a sedan, an SUV, and a truck, a test showed that motorists who adopted a “calm,” non-aggressive driving style could save 33% to 38% on gas. That’s a huge cost savings!
Use your smartphone. Using apps like GasBuddy and Gas Guru, you are able to find the cheapest gas in your area. You can also use the Maps app on your smartphone to check the traffic before you leave the house to avoid wasting gas while idling in traffic. Also, you can use the Metromile app to track and optimize your trips!
Drive less. If you’re a Metromile customer, chances are that you’re already a low-mileage driver. If you haven’t joined yet, consider reducing your miles driven for one month by taking public transportation and embracing driving alternatives like electric bikes and scooters when possible. You’ll be surprised at how much you can save on gas by simply filling up less often!
Hopefully, our tips will help save you some coin next time you’re filling up at the pump! To all our customers: if you haven’t downloaded the Metromile app, you’re missing out on some seriously awesome gas-saving opportunities! If you’re a low-mileage driver who hasn’t made the switch yet – what are you waiting for? Grab a quote from us anytime, because it’s always free. Be safe out there and see you on the roads.
Julianne Cronin is a Bay Area freelance writer, content creator, and founder/editor of the women’s lifestyle site, The Wink. You can find her working on her capsule wardrobe, collecting cacti, and trying out the latest beauty products on Instagram
About four out of five Americans have not heard of pay-per-mile car insurance, which could be costing them hundreds of dollars a year in missed savings. From those that have, we’re regularly asked a few common questions. Among them: just how does a pay-per-mile bill work?
No worries — we’ve got a primer for you right here. In future posts, we’ll be tackling some more common pay-per-mile misconceptions,so stay tuned!
Are there mileage caps? Do I buy an amount of miles ahead of time?
Short answer: There are no caps, mileage plans, or prepaid buckets. You’re in control, and you can drive as few or as many miles as you’d like!
Longer answer: Though you might like how your bill looks better if you stick to fewer miles, we don’t impose any mileage caps or maximums. During the sign-up process, we generally offer examples of what kind of bill you can expect based on estimates about your driving habits — but you are not committing to any miles, and your estimates don’t impact your rate.
Instead, think of it like an electric bill. There are no penalties for driving too much, no rollovers, and no limits to keep track of. We offer you a measure of control by billing per-mile, but you only pay for miles you drive.
By the way, you can still go on road trips if you have pay-per-mile car insurance. All miles over 250 miles in a single day (or 150 if you live in New Jersey) are free, so you don’t have to ever worry about blowing up your budget with a long trip.
How does the base rate work?
Our savvier customers may have noticed that not 100% of their bill is made up of the per-mile rates; there’s also a low “base rate” included. While you pay your per-mile rate for miles driven in the previous month, your base rate is forward-looking — that is, you pay it in advance for the month to come.
Here’s how it works: You’ll pay your base rate to sign up. Then, at the end of your first month, you’ll be charged for your mileage from that first month and a base rate for the upcoming second month. Same thing the month after that: a base rate to cover the upcoming month, and a per-mile charge for the month that just passed.
Our billing model is unique, but our rates are personalized based on a variety of factors and the coverage options you select; this will feel really familiar if you’re used to getting a custom rate from another insurer.
That’s it for today. We’ll soon take a look at another common question: how we measure miles driven. Keep an eye out.
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Julianne Sawyer is a freelance writer, app producer, and real-life Metromile customer living in the San Francisco Bay Area.
Close your eyes and imagine filing a car insurance claim. What do you see? Hours on the phone, confusing documents sent by snail mail or fax, and a long wait to get paid? That’s one of the huge pain points Metromile is out to eliminate. With our easy, mobile-friendly claims process, filing a claim only takes minutes — and it’s not uncommon to see same-day payment. Let’s take a look at just how easy it is.
On the bottom menu, tap the Insurance icon (it looks like a shield because, you know, we’ve got you covered). Go ahead and choose the type of claim you need to start.
Step 2: Follow the prompts
We’ll hold your hand through providing all the information we need, while our AI tailors the questions to your specific circumstances. If you were in an accident, we’ll also provide a handy accident checklist to make sure you and others are safe.
Step 3: Submit
This last button is how you send us your claim. Click “I Agree” and breathe easy.
That’s it. You’ll receive an email confirming that we have received your claim and are hard at work making it right. You’ll occasionally receive updates from us to keep you in the loop as things move along.
It really is that easy. In five minutes or less, you can file a claim and get on the road to resolution. Low rates, great service, and lightning fast claims. What’s not to love?
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Julianne Sawyer is a freelance writer, app producer, and real-life Metromile customer living in the San Francisco Bay Area.
If you’re a military service member, you have a unique set of considerations. You could be deployed, need to relocate frequently, or store your car when you’re away. We hear you and understand this can make managing your bills and insurance coverage tricky.
Many auto insurance companies offer military discounts on car insurance or specialized military car insurance policies.
Military service members may be able to take advantage of these savings. In some cases, insurance companies might extend any benefits, discounts, or eligibility to family members or former military service members, including veterans.
To qualify for most military car insurance, you typically must have an affiliation with one of the following branches of the Armed Forces:
If you work in or are affiliated with one of these branches, you likely qualify for military car insurance. Drivers who are affiliated with the National Guard, Space Force, reserves, or other areas of the U.S. Department of Defense may also be eligible.
Can you get a military discount car insurance option?
If you’re looking for military car insurance, you might have encountered higher-than-expected costs.
Because military service members may not use their cars as much as other drivers, especially when deployed, military car insurance rates may sometimes be higher than other types of car insurance.
When looking for car insurance coverage, military service members should consider many options and see what insurance companies can offer a military discount for car insurance.
Consider pay-per-mile auto insurance as an alternative
Pay-per-mile auto insurance is a usage-based car insurance, which means your rate is primarily based on how you use your car. If you don’t drive long distances or often, you could save hundreds of dollars compared to traditional car insurance policies.
How much could Metromile save me on car insurance?
Drivers pay a low monthly base rate each month to keep their car covered, even when they aren’t driving. Then, they pay a few cents for each mile they drive.
Drivers can save 47% a year on average when they switch to Metromile, according to a 2018 survey of new customers who saved with Metromile.Depending on how much you drive, you could stand to save even more. Savings of about $1,000 or more a year are not uncommon with Metromile’s pay-how-you-drive auto insurance:
5 reasons why pay-per-mile car insurance makes sense for military personnel
Searching for military car insurance can be a hassle, but it doesn’t have to be.
It’s possible to find a low auto insurance rate without sacrificing your coverage or experience. Here are five reasons why pay-per-mile auto insurance could make sense for military service members:
1. You pay for the miles you drive.
Military service members and their families are often on the go and might not use their cars for long periods of time. If your vehicle spends more time in your garage or storage than on the road, you don’t need to pay more than you have to for auto insurance.
Metromile, a leading pay-per-mile insurer in the U.S., makes it easy for you to file a claim. You can file a claim 24/7 on the phone or online on the Metromile website or app.
Drivers have access to our AI claims assistant AVA, which can help guide you through the claims process from submitting photos of any damage, collecting other information, and submitting a claim. Some claims can also be automated end-to-end, which means your claim could get resolved more quickly.
5. You can access important data.
Pay-per-mile auto insurance policyholders typically have access to their past driving and trip data for as long as they are customers.
Drivers who have pay-per-mile auto insurance coverage with Metromile can access smart driving features for free through the Metromile app.
Metromile customers can set up alerts to avoid parking or street-sweeping tickets in select U.S. cities, check on their car’s health, locate their car if it’s ever lost or stolen, and review their fuel use and past trips with the gas and trip planners.
The bottom line
Military service members deserve flexibility for their lifestyles, and pay-per-mile auto insurance can help provide the right coverage.
Pay-per-mile auto insurance can also provide a lower rate than military discounts on car insurance because drivers pay for how far they drive.
You can try Metromile to see if pay-per-mile auto insurance is right for you. Download the Metromile app from your favorite app store and take a free Ride Along™.
You’ll drive for about two weeks as you typically would (you should keep your current insurance policy to keep coverage during the trial), and then Metromile will tell you how much you could save if you switch insurance companies. You can even earn an extra discount of up to 15% off your initial Metromile quote if you show you’re a safe driver during your Ride Along™ in select states.
Melanie Lockert is a freelance writer, podcast host of the Mental Health and Wealth show, and author of Dear Debt. She’s a cat mom to two jazzy cats, Miles and Thelonious, an amateur boxer, music lover, and needs coffee to function.
Wouldn’t it be great if we could cut down one of our most expensive bills by paying only for what we use? Some car insurance companies say they want to do exactly that with pay-per-mile auto insurance.
Low-mileage drivers could save with pay-per-mile car insurance, but it can be hard to understand what that means. You might ask: If I drive every day, am I a low-mileage driver? Alternatively, how low is low?
We have the answers. Consider this guide if you’ve ever wondered about pay-per-mile car insurance or how you can keep car insurance costs low.
Pay-per-mile car insurance is a type of usage-based insurance that is determined by how far you drive. Instead of paying a flat rate that doesn’t change like with other insurance companies, your actual driving determines your car insurance premiums.
While different companies might offer pay-per-mile car insurance, sometimes called “pay as you go” car insurance or “pay as you drive” car insurance, Metromile is a leading pay-per-mile car insurance company in the U.S. The company started to create a new type of insurance personalized to each driver and their unique lifestyle.
If you opt for pay-per-mile car insurance, your driving determines how much you pay for car insurance each month. This can give you more control over your car insurance costs and can ensure you don’t overpay if you don’t end up driving that much.
The way it works is that Metromile provides drivers with the Metromile Pulse, a small wireless device that connects you to your car. The device accurately and securely counts the miles you drive to help bill you every month.
Installation is easy and can take minutes because the device plugs into your vehicle’s onboard diagnostic port, generally next to the driver’s side door, beneath the steering wheel, or around the center console. The onboard diagnostic port is the same connection your car mechanic might use to check your car’s health in the garage.
The Pulse device needs to stay connected to your vehicle at all times. The device isn’t just for calculating your pay-as-you-go car insurance but also helps power some smart-driving features.
For example, you can find your car’s location, know when street sweeping is happening in select cities, check your miles, review your trips, and more. All of this data can empower you with information to be a smarter and safer driver. Some connected vehicle owners may not need a Pulse device or other additional equipment. Soon, owners of eligible Ford vehicles with built-in connectivity can opt-in and connect their vehicle so that Metromile can count any miles driven directly from the vehicle’s odometer.
Is pay-per-mile car insurance worth it?
You might be intrigued with pay-as-you-go car insurance, but the question remains: “Is pay-per-mile car insurance worth it?”
If you’re a low-mileage driver and don’t drive that much, the savings can be powerful.
In fact, drivers saved an average of $741 a year when they made the switch to Metromile, according to a 2018 survey of new customers who saved. Imagine what you could do with that extra savings. You could have more fun money, budget for travel, save more, or pay down debt.
On top of the average savings, drivers can save even more.
If you’re a low-mileage driver who racks up about 48 miles per week, you can stand to save nearly $1,000 a year. Even if you drive more some weeks, you could still save on auto insurance.
Metromile also offers additional discounts to drivers who insure multiple cars on the same policy or install an anti-car theft device or other equipment to make their vehicles safer in some states.
Of course, if you keep a good driving record and stay safe, you could benefit from lower rates for safe driving as well.
How much does pay-per-mile car insurance cost?
After you get started with pay-per-mile car insurance, you’ll notice your bill includes two parts: a low monthly base rate and a per-mile rate.
The monthly base rate helps keep your car covered, even when you’re not driving. You can think of the monthly base rate like the fee your cell phone provider might charge you to keep your telephone number and line open.
The per-mile rate counts how far you drive. The rate doesn’t consider how long you are in your car, so you won’t ever get penalized if you’re stuck in bumper-to-bumper traffic.
How much does Metromile charge per mile?
Let’s say your base rate is $29 per month, and your per-mile rate is 6 cents per mile. Your Metromile bill would be just $56 if you drove 450 miles that month.
As an added value, pay-per-mile car insurance often comes with a daily cap. With Metromile, your miles are free after driving 250 miles (150 in New Jersey) in a single day.
The bonus lets you avoid any surprises on your bill and can help prevent stress. You don’t have to worry about “going over” with pay-per-mile car insurance and getting a huge surprise bill.
How are pay-per-mile car insurance rates determined?
Unlike traditional insurance, pay-per-mile car insurance rates focus on someone’s actual driving.
Driving behavior, including how many miles someone drives, and the car insurance coverage selected, are the main factors Metromile considers. Other factors include the vehicle and type of insurance policy. Depending on the state, Metromile also considers how long someone’s had insurance before, claims history, and other information.
Often, insurance companies rely on these factors to determine the risk of large groups of drivers and might not personalize rates on a more individualized basis. Instead, Metromile uses technology and observed driving to help price rates down to the mile for each driver.
Who should get pay-per-mile car insurance?
Most Americans could find value by switching to pay-per-mile auto insurance. According to the U.S. Department of Transportation, Americans drive about 13,500 miles a year on average. Now, with more and more people working from home and taking fewer personal trips, chances are you are using your car even less.
On top of these robust pay-as-you-go offerings, you can rest assured that your car will be covered, even when you’re not paying your per-mile rate. For example, when your car is parked, Metromile will cover your vehicle with comprehensive coverage when relevant.
How do claims work with pay-per-mile auto insurance?
Pay-per-mile car insurance provides the same types of coverage as other insurance companies. Licensed insurance specialists are available, and you can file a claim 24/7, online through the mobile app or Metromile website or by calling.
Drivers can also add roadside assistance to cover lockouts, flat tires, and towing, and an allowance for rental car reimbursements, to their policy.
Metromile also has a direct repair program, which can help expedite claims by making repairs more seamless. For example, Metromile customers can get notified of updates for their repair, changes to pricing, or service delays when they work with a participating repair shop. Metromile customers can use the Metromile app or log into their online account to find a nearby participating repair shop or see if their favorite garage is on the list.
What is the difference between pay-per-mile and pay-as-you-go car insurance?
While pay-per-mile and pay-as-you-go auto insurance are both usage-based types of car insurance, how the policies calculate how you drive may differ.
Pay-per-mile auto insurance rates are typically calculated on the number of miles you drive.
Pay-as-you-go auto insurance, sometimes referred to as pay-how-you-drive insurance, might also consider how you drive overall and look at your driving habits in addition to how much you drive.
The bottom line
Don’t be fooled: For many drivers, pay-per-mile car insurance can provide the same coverage as other insurance companies at a lower cost.
You don’t need to sacrifice your driving experience with pay-per-mile auto insurance, especially if you don’t drive much or are driving less than you have previously.
You can give pay-per-mile auto insurance a try for free with Metromile. Download the Metromile app and take a Ride Along™ trial. You’ll drive as you usually would for about two weeks (you should keep your current insurance policy to maintain coverage), and then we’ll show you how much you could save if you switch to Metromile. Drivers can earn an extra discount of up to 15% off your initial car insurance quote for demonstrated safe driving during your trial in select states.
Drivers may have received a lower rate or discounted auto insurance because they have a good or excellent credit history. Now, their rates may increase because of the credit score ban. Similarly, car insurance customers with lower credit scores may now see lower rates.
What is Metromile doing about the credit score ban?
As a values-driven company, we applaud efforts to increase equitability for everyone, and we believe Washington state’s credit score ban is an important step forward. The use of credit-based insurance scores is already banned in seven other states, and we hope other states will take steps to make insurance fairer.
Nevertheless, we know it’s frustrating to get a rate increase. We hear you. We’re drivers too, and we don’t like to see our insurance rates go up either.
As a leading auto insurer grounded in data science, we believe our technology and the billions of real miles driven we’ve analyzed enables us to be at the forefront of creating a level playing field in insurance.
We envision creating even fairer, more individualized pricing based on how people drive. Pay-per-mile auto insurance, and the savings that can come with it, are just the start.
Our telematics technology, combined with continued vehicle safety advancements and the growing trend of cars becoming safer and more autonomous, can be a powerful combination.
Over the coming months, you’ll be hearing more from us on the progress we’re making. In the meantime, if you’ve recently received a rate increase, feel free to contact us. We can review your policy and share options that might help lower your insurance rate.
Between stay-at-home and shelter-in-place orders, you might be stuck at home quarantining or with nowhere to go. Meanwhile, if you’re now working from home, you’ve probably cut back on a lot of the miles you used to drive.
So if you’re driving less often these days, for whatever reason, you might be wondering what pay-as-you-go auto insurance is all about and if it could save you money.
We believe paying for car insurance based on the miles you drive is a fairer concept. About two-thirds of drivers in the U.S. are overpaying for their auto insurance. According to a 2018 survey of customers who saved, new Metromile customers save 47% a year on average compared to what they were paying their previous auto insurance company.
Myth: My rates will go up if I speed or slam on the brakes.
No judging here: if you hit the gas pedal or slam on the brakes once or twice, your auto insurance rates will not be immediately affected.
The most important factor determining the price you pay with Metromile is how many miles you drive each month.
Myth: My driving data is sold to third-party companies, so they can have information about where I am driving.
Metromile takes steps to keep your driving data and personal information secure and private.
Metromile does not sell, share, or rent any data to unaffiliated third-parties. Rest assured the information the Metromile Pulse device accesses is used to accurately count the miles you drive each month and provide you with a fair rate. (The device helps to get your claims resolved faster, too.)
As a Metromile customer, you also have the option to disable location services, and it won’t affect your bill. But keep in mind, you won’t be able to access free smart driving features, which can help you find your parked vehicle, find out about street-sweeping tickets, and look back at your past trip details.
Myth: My pay-as-you-go insurance rates will increase if I’m driving more than usual.
There is no need to worry if you are driving more than you originally estimated.
There is no penalty for driving more than you usually do or going over the estimate you supplied when you first signed up.
Your per-mile rate is fixed for your policy term and won’t be affected by increased driving. Plus, if you drive more than 250 miles (150 in New Jersey) in a single calendar day, your extra miles will be free as a bonus. So feel free to take that road trip.
Myth: The rates are so low, there must be coverage exclusions.
With pay-as-you-go insurance, you can have the same great insurance coverage that you are used to. Some drivers may even have higher limits at the same or lower price they paid another insurance company.
Drivers can save money with pay-as-you-go auto insurance because the premiums are dynamic. There is no need to call to let us know that you have been driving less like you might have done with your past insurer.
Myth: If I get into an accident, the claims process is going to be tedious.
In the unfortunate event of an accident, our claims team is available to help 24/7.
You can even start filing your claim right from the Metromile app or the website. Our artificial intelligence claims assistant AVA works with the Pulse device to verify details and quickly process them. In some cases, we even pay out claims the same day.
We also have a team of licensed claims adjusters who will keep you updated on your claim’s status and can answer any questions you may have along the way.
Myth: Since this insurance model is based on mileage, I won’t be covered when I am parked.
While our pricing model is different than other insurance companies, the coverage still applies the same way as traditional insurance companies.
Accidents can happen at any time, even when your car isn’t moving. When you choose to add comprehensive and collision coverage, you can be covered even while you are parked.
The bottom line
Pay-as-you-go auto insurance, sometimes called pay-per-mile car insurance, is insurance based on how far you drive. Your actual driving determines how much you pay instead of a flat rate like with other insurance companies.
Some drivers save by switching to pay-as-you-go auto insurance. You can see if you could save with Metromile by trying Ride Along™ for free.
Ride Along is a feature in the Metromile app that helps you get a more accurate rate. Download the app and get a free auto insurance quote to start your trial. (Remember: You’ll still need to keep your current insurance coverage unless you decide to switch to Metromile right away.) Then, drive as you typically would for about two weeks. We’ll consider how you drove, including how many miles you drove, to show you your rate.
Julie Santiano is a Los Angeles native armed with a duo of Tesla vehicles and a penchant for helping to create a more sustainable and environmentally-friendly future. She shares her Tesla Model S and Tesla Model X on Turo to help people live out special moments. Julie chose Metromile car insurance to benefit from the transparent pay-per-mile pricing.
You own two Teslas! What’s the appeal for you?
I moved up to the San Francisco Bay Area a couple of years ago to work at an electric vehicle company. I’m a huge fan of a sustainable future, and a big part of that is improving cars on the road. I normally wouldn’t be able to afford a Tesla, but hosting through Turo had made it a lot more affordable and accessible.
Are the people who book your cars on Turo techies like you?
Definitely — A lot of the reservations I get are out-of-towners, who have never driven a Tesla, and Bay Area locals who want to do a test drive before committing to owning and garaging one.
Your Turo profile shows you’ve completed training on enhanced cleaning and disinfection practices. Is this something you did because of COVID-19?
I’m a neat freak anyway, so I’m always cleaning and detailing my cars! It’s my way to check in with the car between rentals. I want my guests to enjoy their experience, knowing they’re safe.
How have Turo bookings changed because of COVID-19?
In the past, there were more bookings for weddings — brides and grooms wanting to roll up in style to their rehearsal dinner — just to add another special experience to their whole wedding weekend. Since COVID-19, I’ve seen more folks booking luxury weekend getaways — lots of trips down to Monterey and Santa Cruz. Some people will even rent one of my Teslas for a week to head down to Los Angeles or Yosemite.
How did you hear about Metromile?
I had been anxiously waiting for your partnership with Turo to launch since you announced it last year! I got really excited about Metromile and being able to remove the renters’ miles from my personal expenses. Anything that simplifies my processes — I’m all about it!
What was your old car insurance like compared to Metromile?
I had been with my last insurance company for 10 years. I hated that I was double paying for insurance, with my policy and Turo’s coverage. I always meant to shop around for car insurance but never did. There was always so much ambiguity.
I like Metromile because it’s super transparent. I don’t feel like you’re trying to give me a run for my money, and that alone makes it worth it. Teslas are really expensive, but with Metromile, I’m able to have the coverage I need; and I’m seeing about an 80% savings! Now I have peace of mind that I’m not leaving money on the table. Knowing I’m not getting ripped off is great.
What is your favorite Metromile feature?
I like that my bill is paid automatically. I don’t have to think about my coverage, and I’m still being taken care of. Your process for filing a claim is so seamless compared to my previous insurer. Setting up and plugging in the Pulse device was super easy. I love it!
To say Southern California resident Leon is a “car guy” is an understatement. Even with his collection of cars — now in the double digits, ranging from a Nissan Versa sedan to a high-end Maserati Ghibli — he manages to save on his insurance with Metromile’s fractional car insurance.
How did you start hosting on Turo?
I’ve always been a big car fan, even since I was a little kid. I’ve met a lot of great people from hosting, and it’s been a way to make a bit of extra income.
How many cars do you share on Turo?
At most, I had 22 vehicles on Turo. I started with just a few and then was able to find good deals and add more over time. The only thing is insurance is the number one issue when you have this many cars. I try to be organized, but I was juggling six to seven different insurance policies at once across different companies. I wouldn’t have had the success on Turo if it hadn’t been for Metromile — it’s so much easier now!
How do you keep track of all of your cars?
I use the Notes app on my iPhone to make different lists, like which are due for maintenance. All of the numbers and cost breakdowns are in Excel; and my wife helps me out, too. It’s much easier to manage the insurance costs now that all of them are on Metromile!
With so many cars on Turo, have you seen a pattern in your bookings?
Absolutely. I’ve been doing this for so long now that I can almost pinpoint which car a customer is going to book. Younger customers tend to go for the Maserati over one of the economy cars.
When did you find out about Metromile?
Turo’s CEO chats with “power hosts” to get feedback and hear about our experiences at the end of the year. I had asked about the progress of your partnership with Turo and was eager to know when it was getting started. Once it launched, I hopped right on it!
Have you seen changes in Turo reservations because of COVID-19?
During the initial stay-at-home order, I took all my cars off Turo. I have many listed now and am only getting about half of the reservations I typically do since people aren’t really traveling or taking leisure trips. Lately, my economy vehicles have been getting reserved by guests who need to work since public transit is less common in Los Angeles.
What’s been the best part of your Metromile experience?
When I became a customer, I was excited to try out the Metromile app. I love it, even from my first experience interacting with it. The opening messages and visuals are very inviting and very easy to figure out. It was also so easy to install the Pulse device.
Eric is an entrepreneur, freelance writer, and self-described personal finance expert from Ventura, California. He knows a thing or two about finding the best deals to maximize a budget. He switched to Metromile four years ago because it fits his family’s low-mileage lifestyle and now saves half of what he used to pay by paying per mile.
How did you find Metromile?
When we moved to Portland, Oregon, my old insurance company raised our rates, and the customer service was pretty bad. On a really heavy driving day, I’m only putting 10 miles on the car at most. It got me thinking: why would I pay so much when I’m driving so little?
I like to shop around every few years to see if there is a better price out there. I came upon Metromile and got a quote. The math made sense when I saw the rates. We switched and are now saving 50% of what we used to pay! Over the years, our family has grown. Even when we moved to Southern California, we stayed with Metromile and have continued taking advantage of the great savings!
How has Metromile affected your family’s budget?
Having Metromile makes it manageable and affordable for us to have two cars. My wife’s minivan gets the most use with errands and toting the kids around. Since I’m not traveling to conferences or going into the office these days, my car just sits in the garage. You would think that it wouldn’t be worth having a secondary car that barely gets driven, but because of what we’re saving, it not only makes sense for us to keep it — it’s affordable!
Metromile is the perfect service for having that extra car. On the occasional road trip, we appreciate the cap on the miles. We don’t feel like we’re getting gouged when we take our kids to visit their grandparents out of state.
What do you think about usage-based insurance pricing?
Metromile’s fair, pay-per-mile pricing has changed how I think about how I buy and use other products and services.
Soon after switching to Metromile, I did the same for my cell phone. I’ve moved away from a standard provider that charges a flat rate for data usage to one where I can pay per gigabyte of data. I’m saving $10 a month there, which doesn’t feel like a lot, but when you add that up over a year and compound potential interest earnings, it can make a huge difference in your budget and is worth checking out.
How can you save money by unbundling services?
There’s a lure with having everything bundled under one policy, in one place, on one bill. But it should be about the per unit cost and being a savvy consumer. I’m a big fan of unbundling insurance and other services. People tend to be more comfortable paying a bill that’s a consistent amount, even if it’s technically more expensive. But if I’m able to pay less overall, who cares if it’s a different balance every month?
Think of it like shopping at the grocery store: sometimes, the price per ounce is different based on the size of the container. With Metromile, I have that same insight and transparency into the pricing of my family’s car insurance. I know my per unit cost based on what I drive. If you have traditional insurance, that’s a lot harder to figure out. Metromile has revolutionized the way I think about my recurring expenses and spurred me to seek alternatives that bill more fairly based on how I’m using those services.
I’m a travel “hacker” too. I always thought roundtrip tickets were the best value, but now with dynamic pricing, it’s sometimes less expensive to buy each flight separately. Take advantage of those rate aggregators. For a multi-city European vacation I took a few years ago, I was able to add another destination for free just by breaking up how I booked my flights!
What do you like most about Metromile?
I consider myself a “good millennial” who wants to “self-serve” everything on the Metromile app. I appreciate that I can handle most of everything I need there, but I also know I can call someone when I need help with my policy.
One of my favorite features is the check-engine-light tool. If anything lights up on my car’s dashboard, I check to see a warning code on the app. There was one instance where I got an alert and, since I knew what the code was, I knew it was minor enough that my car could make the drive to the shop without complicating the issue. I showed up and, since I could already tell them what was wrong with the car, they were able to give me a better repair estimate!