At Metromile, we’re constantly striving to make insurance fairer and more personalized. We believe insurance should be based on your own actual driving and not everyone else’s.
If you live in Washington state, you might be wondering why your rate went up when nothing’s seemingly changed on your end — no parking tickets, no accidents, and no policy or coverage changes.
Why did my auto insurance rate increase?
Many factors might have impacted the price you pay for auto insurance, including new state regulations.
Drivers may have received a lower rate or discounted auto insurance because they have a good or excellent credit history. Now, their rates may increase because of the credit score ban. Similarly, car insurance customers with lower credit scores may now see lower rates.
What is Metromile doing about the credit score ban?
As a values-driven company, we applaud efforts to increase equitability for everyone, and we believe Washington state’s credit score ban is an important step forward. The use of credit-based insurance scores is already banned in seven other states, and we hope other states will take steps to make insurance fairer.
Nevertheless, we know it’s frustrating to get a rate increase. We hear you. We’re drivers too, and we don’t like to see our insurance rates go up either.
As a leading auto insurer grounded in data science, we believe our technology and the billions of real miles driven we’ve analyzed enables us to be at the forefront of creating a level playing field in insurance.
We envision creating even fairer, more individualized pricing based on how people drive. Pay-per-mile auto insurance, and the savings that can come with it, are just the start.
Over the coming months, you’ll be hearing more from us on the progress we’re making. In the meantime, if you’ve recently received a rate increase, feel free to contact us.
We can review your policy and share options that might help lower your insurance rate.