Metromile Review: It Keeps Getting Better

Carlos S. lives in the Chicago area and regularly lets us know how much he loves being a Metromile customer. He wanted to share his testimonial about why pay-per-mile changed the way he thought about car insurance (for the better).

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I just landed a new job near my home, and it turned out I was driving a lot less. I was fed up with always paying over $120 a month for my auto insurance. I decided to reach out to my old car insurance company and see if there were any discounts they could offer for my new shorter commute. After doing some competitive shopping, the best I could do was only pay $100 for the shorter commute. That is when I came across an ad for Metromile and decided to get a free quote.

After checking out the savings calculator on the quote, I discovered I will save $700 a year by having pay-per-mile car insurance. In fact, I will end up spending 50% less of what I usually pay for car insurance! Also – double bonus – not only was I spending less, but I was able to get more coverage on my car. Pay–per-mile means I can increase my coverage and lower my deductibles and still save.

The device is easy to use, too. Other insurance companies I had in the past had me plug a device into my car as well, but I became frustrated hearing the beeping noise when I was forced to slam on the brakes. It’s great to be more connected to my car without the hassle of having to worry about my driving behavior. I love that Metromile is able to customize my insurance in a way that saves me money based on how much I drive, rather than how I drive.

Even the customer service has been great. I found that I always receive quick assistance and am able to get my questions answered with knowledgeable and friendly agents.

The free app is useful as well, and I like that I can see fuel cost level and previous trips. I recently updated my lien holder information online, through a new feature Metromile recently launched, and it took only a few minutes to complete. Metromile just keeps getting better. Keep it up!

If Carlos has inspired you to make the switch to pay-per-mile insurance, then head to www.metromile.com/insurance to get started on a quote and see how much you could save.

How Metromile Helps Me Save Money

The following Metromile review is a testimonial from Heath C., a loyal customer who wanted to share his positive experience.

I was initially intrigued with Metromile because it was pay-as-you-go insurance. I often walk to work, so there are days where I don’t even drive at all. Paying for insurance based on the miles I drive was a breath of fresh air.

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I love that I can easily log in and navigate through the app and see what my current balance is for the month. I also appreciate the ability to see my car’s location and view past trips.

One of the major perks of being a Metromile customer is the savings. I like that I am in control of what I am being charged. I am saving $1,140 a year on my auto insurance and am putting these extra savings towards a fund for a down payment on a new house. Without Metromile, we wouldn’t be able to be on the path to homeownership.

How I Saved Over $700 with Metromile

Creating fiercely loyal customers means the world to us. Susan G. has been a part of the Metromile family since August of 2015 (right when we launched in Pennsylvania) and has been providing amazing feedback on Twitter ever since. Here is her story.

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Metromile first sparked my interest because of the savings! I am a very low mileage driver and was tired of paying over $1,000 a year for a car that I rarely used. I was with my previous company for over 30 years and begged them to give me a lower rate. They refused to budge, so I jumped at the chance to join Metromile. I had originally just Googled pay-per-mile insurance and was even aware of Metromile before the launch in PA. I put my name on wait-list and was notified right when Metromile offered coverage in PA. I then immediately made the switch to pay-per-mile.

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I have had a wonderful experience so far with Metromile. There have been no billing problems and the smart driving app is great because it tells me exactly where my car is parked (in case I forget where it is in a parking garage)! It is reassuring that if my car was ever stolen, I could track it down. I am saving $780 dollars a year! Since, joining Metromile, I have been able to increase my charitable giving. I do not live paycheck to paycheck, but I know that saving money on car insurance makes keeping my car worthwhile. I was thinking of selling my car, but Metromile made it cost effective to keep it.

Introducing the New Metromile Dashboard

At Metromile, we believe that car insurance should never be a hassle. We even go the extra mile to make car ownership simple and seamless, with an app that has helpful features like street sweeping alerts and a car locator. Now, we are introducing a totally redesigned dashboard that makes it easier than ever to access the information you care about the most.

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Get a quick snapshot of your balance and trips.

If you are currently a Metromile customer, just log-in and your new dashboard will be waiting for you. At first glance, you’ll see your current balance, miles driven and overview of miles per day. If you have a bill that is due, you’ll also see that information, as well as a button that allows you to pay with one click. It’s never fun to pay bills, so we wanted to make it as painless as possible! Scroll down and you can view your car’s location and recent trips. If you have multiple cars on your policy, you will see information broken down by vehicle.

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Better understand your bill.

Want to get more detailed? Head to the new “billing” section, where you will see a graph that correlates daily mileage with your bill. You’ll also see a list of the trips you’ve taken in your billing cycle. Click on a date and an interactive map will appear, giving a visual snapshot of a day’s worth of driving. Again, if you have multiple vehicles on your policy, you can easily toggle between them to view detailed information for each. Now, you can see how each trip affects how much you pay. You might even be inspired to make adjustments to your commute to save more money!

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Easily access policy information.

In the “policy” section, you’ll see an overview of all of your insurance information. This has everything you could ever want to know about your policy and is also where you can access policy documents and your proof of insurance card. We wanted to add some fun to typically stagnant insurance information, so you’ll see a customizable avatar and illustration of your car (you can even pick the color).

The best part is that we’re only getting started. We have a lot of exciting updates in the coming months, so if you aren’t yet a Metromile customer, make sure to get a quote now so you can take advantage of everything we have in store!